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Smiffys News

Date Title
02/03/2018
How World Book Day became key for licensing
02/03/2018
World Book Day warning as parents told to think twice before buying fancy dress outfits
09/08/2017
Product Recall
27/03/2017
New European warehouse
19/08/2016
Dallas distribution center now open
15/06/2016
Smiffys recognised in the Sunday Times HSBC International Track 200
07/03/2016
Contact Lens Safety
01/03/2016
R H Smith featured on Intellectual Property Office website
07/12/2015
Watch Smiffys on Fake Britain
08/10/2015
Flammability Statement
25/09/2015
R H Smith Welcomes Safety Spot Checks News
02/07/2015
R H Smith & Sons successfully completes Civil and Criminal Prosecutions against illegal Counterfeiter
14/05/2015
Children's Costume Safety
14/01/2015
The Smiffys Experience 2015
06/11/2014
R H Smith Invest Huge Sums In Safety Testing
04/08/2014
Smiffys support I Can and I Will charity challenge
11/07/2014
For the 2nd year running we place in the Sunday Times HSBC International Track 200
12/06/2014
Operational update

12 June 2014 @1200hrs GMT 


After another successful day and fantastic effort by all members of staff we are pleased to confirm business functions are returning to the normal high standards of RH Smith & Son’s. All sales staff are able to process orders as normal, and the warehouse after working above and beyond the call of duty are nearly back on track.


Please continue to contact your dedicated Customer Service Advisor as normal for your daily orders and of course any queries you may have.


We would again like to thank you over this difficult time period for your patience and kind words of support.


David Wain

Head of Sales




11 June 2014 @1230hrs GMT


We’re back!  After a huge effort by all departments across RH Smith, we are pleased to confirm that

business functions are now fully operational (albeit from temporary offices!).  The Sales Team are able to process customer orders once again, & our Warehouse and Logistics teams are now back to picking & despatching.

 

For obvious reasons, we are now prioritising our order backlog, along with any other essential despatches required immediately.  Once we have cleared outstanding orders, we expect to resume normal service as we move through the end of this week and into next.

 

The damage to offices has been considerable, and we are now moving into a major office clean-up and sanitization phase, so operating conditions will continue to be a challenge over the next few weeks; hopefully, this will not impact too greatly upon our customer service, and we are doing everything we can to minimize disruption.

 

Thank you for your continued patience!

 

David Wain

Head of Sales





Midday Update: 10 June 2014 @ 1115hrs GMT


Dear Customer,


We now have all our telephone operations up and running with full access to our systems. If you have any immediate queries, please call your CSA.

 

We are still accessing our warehouse operations and will give you a further update later in the afternoon.

 

Thank you for your patience.

 

David Wain

Head of Sales




Update: 10 June 2014 @ 0900hrs GMT


Dear Customer,

We are sorry for any inconvenience that you may beexperiencing at the moment.


Yesterday there was an unusually heavy thunderstorm in Gainsborough which resulted in some water entering our premises. We had to close operations for health and safety reasons.


This morningwe are working hard to resume operations and get things back to normal.


If you placed an order yesterday a CSA will be contacting you ASAP to discuss the status of that order.


We aren’t taking any new orders this morning but will keep you updated on our website as to when we will be able to take  more orders.


Once again,we apologise for any inconvenience.

 

Yourssincerely

 

David Wain

Head of Sales

04/03/2014
R H Smith & Sons 2014 Catalogues!
14/11/2013
The Smiffy’s Experience 2014!
04/10/2013
Smiffy’s Halloween Fancy Dress Costumes
20/09/2013
Grant Thornton CBI East Midlands Top 200
23/07/2013
Smiffy’s – Continuing to Improve
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Smiffy’s & The Sunday Times International Track 200
13/06/2013
Showtime in Smiffy’s Showroom!
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Ahoy There! Smiffy’s Sponsor a Perilous Pirate Event
03/04/2013
RH Smith & The International Lingerie Show!
21/02/2013
Record Breaking Road Show for Smiffy’s!
11/02/2013
Time4Fun at Spring Fair!
15/01/2013
RH Smith ‘Wow’ With All New Smiffy's Wig Collection!
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Smiffy’s and Amazing Party Company Join Forces
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Smiffy’s Sponsor 2012 Best in Schools Awards
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Smiffy’s and Pan Am Brands take to the skies
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12/06/2012
Gainsborough Riverside Festival
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16/12/2011
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28/11/2011
Corporate Jail Break by Make-A-Wish Foundation UK
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An Excellent Execution from Smiffy's
26/10/2011
Bristol Novelty Agrees to Stop Selling Copies of Smiffy's Costumes
28/09/2011
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Smiffy's Great North Run
15/09/2011
Rockstars, Pop Stars and Divas at Bestival 2011
15/09/2011
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14/09/2011
Smiffy's Win at Licensing Awards
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Bristol Novelty Cease and Desist
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17/08/2011
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17/08/2011
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15/08/2011
Henbrandt agrees not to sell copies of Smiffys' costume designs
20/07/2011
Music, Mud and Fancy Dress at this year's T in the Park!
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Fantastic New Licenses Coming Soon!